Data We Collect and Why We Use It
When you register, we collect your name, contact details and identity verification documents. Every deposit or withdrawal you make through JazzCash, Easypaisa or Raast creates a transaction record tied to your account — we keep these to process payments accurately and to meet our fraud-prevention obligations.
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We also log device data: your browser type, IP address and session timestamps. This helps us keep your account secure and lets us detect unusual login attempts before they cause a problem. If you contact support, the conversation is stored against your account profile so our
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team has full context next time you reach out. We do not sell your personal data to third parties. Data shared with payment processors such as JazzCash and Easypaisa is limited to what those services need to complete your transaction. You can request a copy of
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the data we hold on you at any time through the contact paths in the Support section below. Availability of this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.